Privacy Policy

Effective Date: 19/02/2026

This Privacy Statement (“statement”) applies to the entities named as data controllers (or joint controllers as the case may be) in the below provided table (each individually, “Kent”, “we”, “our”, or “us”) and addresses the handling, use, and disclosure of your information. Kent is committed to maintaining the privacy of the information it collects and maintains.

You should review this statement when you access our website. By using our website you are agreeing to this privacy statement, which may change from time to time.

You may contact us using the details below to access or correct your personal information, or to make a complaint. We do not engage in large‑scale tracking of individuals on this website beyond what is described in this statement.

For Australian users, we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

The Types of Information and Data We Collect and the Legal Basis

We may collect your information when you interact with us electronically or through advertising we have placed on third party websites. This statement applies solely to our collection and handling of the information we collect through these electronic means and non‑electronic information we collect, which is then turned into electronic information.

Our reasons for collecting, using and disclosing personal information are set out below. Where collection is not required by law or contract, you may choose not to provide information; however, this may affect our ability to provide products or services.

Information that you provide to us

You may be requested to voluntarily provide your information when interacting with our website, such as when you are subscribing to marketing updates or requesting product information. We may also collect information from you at tradeshows or similar events, when you register as a visitor at our offices, or when we communicate for the purpose of beginning or continuing a business relationship.

  • Identity Data, which includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data, which includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes, which includes bank account and payment card details.
  • Transaction Data, which includes details about payments to and from you and other details of products and services you have purchased from us.
  • Marketing and Communications Data, which includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Information that we may collect automatically

  • Technical Data, which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug‑in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data, which includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data, which includes information about how you use our website, products and services.

In order to collect this information we may use cookies and/or flash cookies (each a small file placed on your computer’s hard drive that assists our technology resources in identifying your future visits to our website), pixel tags/web beacons (a small image that allows us to determine if you have viewed specific content on a webpage or in a communication), embedded weblinks, and similar technologies.

Information we may collect from third parties

We may collect information about you from third parties, such as public databases, professional websites, social media platforms, joint marketing partners, or data providers. This information may include your name, email address, professional information, professional background, location/address, IP addresses, phone number, and/or address.

In combination with other information we have collected, we may use this information as detailed below. We may also use this information to protect our legal interests, including our digital and physical assets.

How We Use Your Information

For marketing and advertising purposes, such as:

  • Communicating with you for marketing and promotional purposes, including sending you newsletters, emails, SMS text notifications, and direct mailings;
  • Understanding how our website is used and how visitors interact with it;
  • Providing personalised advertising to you both on our website and on other websites you may visit, based on your browsing activities, and with your consent where required;
  • Understanding and analysing how you use our website and services, and developing new features and services;
  • Developing and providing promotional and advertising materials that may be relevant or of interest to you;

For security purposes, such as:

  • Maintaining your safety and the safety of our personnel if you are on‑site and to manage access;
  • Managing access to confidential information to maintain safety and security and to comply with legal agreements;
  • Safeguarding our assets, including our websites; and detecting, preventing, or addressing fraud, security, or technical issues.

For fulfilment purposes, such as:

  • Sending product, order, or account information to you;
  • Responding to your requests or providing information you have requested;
  • Providing customer support.

For technical purposes, such as:

  • Monitoring website usage and data, identifying trends, determining the effectiveness of our marketing efforts, and enhancing website functionality;
  • Administering, troubleshooting, testing, conducting data analysis, and reviewing website features.

To comply with our legal requirements, including complying with applicable Australian laws, agreements, and policies.

For any other purpose we describe to you before receiving your content.

Unless otherwise stated, we do not collect sensitive information as defined in the Privacy Act. Where sensitive information is reasonably necessary for our functions (e.g., certain applications), we will obtain your consent or rely on another lawful basis permitted by Australian law.

Consequences of not providing information: where collection is required by law or necessary to provide requested products/services, we may be unable to fulfil your request if you choose not to provide personal information.

How We Share the Information

Vendors, consultants, agents, and other data processors

We may share your information with these persons to assist us with enhancing our business processes, services, and products (e.g., data processing, billing, customer support, IT hosting and security, and marketing optimisation).

Professional advisors

We may share your information with our professional advisors, including lawyers, bankers, auditors, and insurers, where it is necessary for them to provide us their professional services.

Compliance with laws

We may share your information with any regulatory, governmental body, competent court of law, or in response to any proper legal demand, such as a court order or subpoena. We will only disclose your information where we believe it is required by law.

Other instances when we may share information

We may share your information when we believe it is necessary to protect the vital interests or legal rights of Kent, you, or any other person, including with commonly owned affiliated entities and in the event of a merger or sale of assets. We may disclose aggregated information that does not identify any individual, without restriction.

Your Choices About How We May Disclose Your Information

Direct marketing: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us using the details below. We will comply with your request promptly.

Our Purposes in Using Your Information

Data Security

We have implemented procedural, technical, and physical safeguards to prevent the unauthorized access to or deletion of your information that we have collected or maintain.

We also maintain processes to respond to and manage suspected data breaches, including assessment and notification where required by the Notifiable Data Breaches scheme.

The safety of your information also depends on your practices. Where we have provided you a password to access features, you should not make that password available to third parties. You should also consider that the internet is not completely secure. While we do our best to protect your information that we have collected or maintain, any time you transmit this information it is susceptible to being intercepted.

Third Party Practices Beyond Our Control

This policy does not address how your information is collected or utilized if you leave our website for another website, even if through a link that we provide, or if you interact with a third party plug‑in embedded in our website (such as a social media feed). We do not control these third parties. You should review the privacy practices for those websites to learn more about your rights related to how they may handle your information.

Data Retention and Destruction

We retain personal information only for as long as needed for the purposes described in this statement or as required by law. We apply retention periods to categories of information and take reasonable steps to destroy or de‑identify personal information when it is no longer required. If de‑identification is used, we will ensure the risk of re‑identification is appropriately managed.

Your Rights

You may request access to personal information we hold about you. We will respond within a reasonable period and provide access in the manner requested where reasonable and practicable.

You may request correction of personal information that is inaccurate, out‑of‑date, incomplete, irrelevant or misleading. If we refuse a request, we will provide written reasons and information on how to complain.

You can make a privacy complaint to us using the details below.

Exercising Your Rights and Contacting Us

Making a Request

To exercise your rights described in this statement please submit a request to us using our online form [insert link]. You may authorise another person to act on your behalf where permitted by law. Your request should provide sufficient information to allow us to properly respond. If we are not able to verify your request we may be unable to fully respond to it.

You may also contact us using the Australian details below or our dedicated privacy email.

FibreCycle Pty Ltd

Unit 1/18 Millenium Circuit
Helensvale, QLD, 4212 Australia
Email: privacy@kentww.com
Attention: Privacy Practices

Our Response

We endeavour to respond to your request promptly but no later than the time period provided by applicable law.

Children’s Privacy

Our services are not intended for children under the age of 15, and we do not knowingly collect personal information from children who do not have capacity to consent. If you believe a child has provided personal information, please contact us and we will take appropriate steps.

Overseas disclosures

We may disclose personal information to recipients located outside Australia, including to service providers and related companies. The countries to which we are likely to disclose include: United States of America and United Kingdom. Where we do so, we will take reasonable steps to ensure the recipient will handle the information in a manner consistent with the APPs or otherwise in accordance with Australian law.

Contact Information

For questions, requests or complaints, contact us at the Australian contact details above or via email: privacy@kentww.com

Updates to this Privacy Policy

We reserve the right to update this Privacy Policy at our discretion at any time. Updates will be posted on this page and are effective upon posting. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

We will date‑stamp this statement and provide notice of material changes on our website consistent with applicable law.